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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Mike Andrews

September 15, 2023

5  out of  5 rating by Mike Andrews
"Excellent service"

Tara Rustin

August 25, 2023

5  out of  5 rating by Tara Rustin
"The Oroville office is amazing!!! They always handle our policy transfers, additions and deletions immediately and are so helpful! I am extremely pleased with their customer service, and their willingness to direct me and help me get the best protection I can for my home, auto, boat, trailer, tractor and life insurance policies."

angie onofre

August 19, 2023

5  out of  5 rating by angie onofre
"I met robert while walking actually I’m vacationing currently in the area I saw him & I saw him wearing a StateFarm shirt & I wanted to know more Information based on my Insurance policy & explain to me how it works & what I’m paying for & he was honestly the most informative & literally told me everything I needed to know based of what I was paying & etc. I learned so much from him in a matter of 5 min. Im very thankful I bumped into him because he was really helping me out. I was debating on switching to another insurance & once he told me and provided me with more information & explained to me how it benefits me staying with StateFarm I told him thank you that I’ll be staying after all !! Thank you robert !"

Chris L

August 18, 2023

5  out of  5 rating by Chris L
"Hello Bruce, this is Chris Lopez and I would like to share with you the above and beyond service from Rob that I have been receiving from him. Rob has helped me extremely well over the last month or so , he has always called me back to check in on my claim and has been very pleasant to deal with . He has followed up with me in a way more than I expected .He seems very knowledgeable and from here on out I will be asking for him when I call.👍"

Osvaldo Herrera

August 16, 2023

5  out of  5 rating by Osvaldo Herrera
"Great team with great skills. Personable and pretty efficient."

Cory Vannoy

August 2, 2023

5  out of  5 rating by Cory Vannoy
"Best around! Agents are very helpful! Always on top of it!"

Mark Tomlin

March 11, 2023

5  out of  5 rating by Mark Tomlin
"Just Awesome,such a nitemare experience at Farmers.These guys and Sara made life right again. I recommend them.Thank you"

Valoria “Momma b” Barker

February 24, 2023

5  out of  5 rating by Valoria “Momma b” Barker
"Sarah thacker was whom i spoke with she was very helpful and explained everything she made the whole process so easy to understand i am thankful and appreciate how very knowledgeable she was."

steven cherms

January 3, 2023

5  out of  5 rating by steven cherms
"Been with state farm for 40 years and I had some of the best people help me at this location I had a bit of trouble but Bruce got it all handled and completely changed my mind about this location I did give them a 1 star but after Bruce and his quick responce he will now get a 5 star ..check them out for all your insurance needs . Make sure you say steve cherms said to come see Bruce he will get it right...."

Maile Becker

July 21, 2022

5  out of  5 rating by Maile Becker
"I highly recommend Bruce. He takes his time going over all questions and has recommendations to get the best coverage at the best price. He’s very easy to talk to and doesn’t make you feel rushed. It is a very friendly and efficient office."

George Wussow

June 15, 2022

5  out of  5 rating by George Wussow
"Bruce responded quickly to my request and I highly recommend him as an agent. His office staff is always friendly and professional when I contact them."


June 6, 2022

5  out of  5 rating by Xia
"Very friendly and answered all my questions. Also very welcoming as well. Helped me find the best prices for my car. Thank you (:"

Sean Kimble

May 5, 2022

5  out of  5 rating by Sean Kimble
"I would recommend anyone with insurance needs to go here. Kayla made my experience quick, easy and very informative."

Amber Warren

May 5, 2022

5  out of  5 rating by Amber Warren
"Kayla is a great person to work with! She explained all the details of how to choose the best life policy and had me out quickly so i could get back to work. She's efficient and thorough and I am so happy that I got to work with her!"

rosemarie rotondo

April 14, 2022

5  out of  5 rating by rosemarie rotondo
"Excellent customer service! Always there to help or answer questions. Been with them for over 6 years."

Sheree Loseth

April 12, 2022

5  out of  5 rating by Sheree Loseth
"Great customer service!!!! fast and friendly! Great insurance company over all!!!"

Charles Scott

March 27, 2022

5  out of  5 rating by Charles Scott
"I have been a client for many years. I highly recommend this insurance agency. Very prompt and courteous service."

Michael Thurman

March 23, 2022

5  out of  5 rating by Michael Thurman
"Nicole are at my local State Farm office is apparently amazing she get 10 stars from me. Thank you so much Nicole.👍👍"

Todd Harned

March 22, 2022

5  out of  5 rating by Todd Harned
"Really helpful staff, and explains things in a way you can understand."

Rushelle Bill

March 21, 2022

5  out of  5 rating by Rushelle Bill
"Never had any problems with burce karolyi office anytime i need help or advice always been respectful and sweet and very nice and always followed up with me after or if they see that I can get better deals they would always let me know I been with them since I was 18 and I will never change insurance company"

Lisa G.

March 17, 2022

5  out of  5 rating by Lisa G.
"Bruce and his knowledgeable team are always a great help to me. They always respond quickly and follow through with what they say they will do."

Angela C

March 15, 2022

5  out of  5 rating by Angela C
"Always a pleasure doing business with these guys, Nicole is my absolute favorite. Always kind and just the sweetest!"

Wes Battson

March 1, 2022

5  out of  5 rating by Wes Battson
"Friendly team to work with and very responsive!"

Jeffery Evans

February 18, 2022

5  out of  5 rating by Jeffery Evans
"Hi Bruce, Just a quick note to say that Vee Lee has a great phone presents. She is engaging and kind. I can easily perceive a smile on her face while we conversed. You should have asked for ten stars! Jeff"

anne belser

February 16, 2022

5  out of  5 rating by anne belser
"Fast, friendly service and they cover all of our needs."